Daddi’s Pizza – Privacy Policy

At Daddi’s Pizza, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, create an account, place orders, and interact with our services. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information

When you create an account on our website or place an order, we collect personal information such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via Teya)

1.2 Order History

We store your previous orders to help you easily reorder and to improve our services.

1.3 Payment Information

All payment transactions are securely processed through Teya, our payment gateway provider. We do not store your payment card details on our servers.

1.4 Analytics and Tracking

We use tools like Facebook Pixel and Google Analytics to gather data on how you use our website. This information helps us understand customer behavior, improve user experience, and tailor our marketing efforts.

1.5 Cookies

Our website uses cookies to enhance your browsing experience, keep track of your preferences, and improve the functionality of our site. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

1.6 Social Media

We provide links to our Instagram and Facebook accounts on our website. If you choose to interact with these links, please be aware that your activity on these platforms is governed by their respective privacy policies.

1.7 Newsletter

When you subscribe to our newsletter, we collect your email address to send you updates, promotions, and news about Daddi’s Pizza. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails.

2. How We Use Your Information

We process your data based on the following lawful grounds:

• Performance of a Contract: Processing is necessary for fulfilling orders and providing services.
• Consent: For sending newsletters and marketing communications.
• Legitimate Interests: For improving our services and securing our website.
• Legal Obligations: To comply with applicable laws and regulations.

2.1 Order Processing

We use your personal information to process and fulfill your orders, communicate with you about your order status, and provide customer support.

2.2 Account Management

If you create an account, we use your information to manage your login credentials, display your order history, and personalize your shopping experience.

2.3 Marketing and Promotions

With your consent, we may use your contact information to send you promotional offers, discounts, and other marketing materials. You can opt out of marketing communications at any time.

2.4 Analytics and Improvement

We use analytics tools like Google Analytics and Facebook Pixel to analyze website traffic, user behavior, and marketing effectiveness. This helps us improve our website and services.

2.5 Security

We take security seriously. In addition to using a secure hosting provider, we have implemented additional measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

3. Sharing Your Information

3.1 Third-Party Services

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to process your orders, conduct our business, or comply with the law. This includes:

• Payment processing through Teya
• Analytics services through Google and Facebook
• Newsletter management and distribution

3.2 Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Security Measures

4.1 Industry-Standard Security

At Daddi’s Pizza, we use industry-standard security practices to protect all client data. Our website is secured with advanced security measures, to safeguard your personal information.

4.2 Limitations and Responsibility

While we take every precaution to secure your data, it’s important to note that no online platform is entirely immune to risks. There is always a possibility that something could go wrong despite our best efforts. In such cases, we will act promptly to address and resolve any issues that arise. However, Daddi’s Pizza does not assume full responsibility for any security breaches or issues that occur beyond our control.

4.3 Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. This includes retaining information to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

As a user, you have the following rights under GDPR:

• Right to Access: You can request a copy of your personal data that we hold.
• Right to Rectification: You can correct inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your data (“right to be forgotten”).
• Right to Restrict Processing: You can request that we limit the processing of your data under certain conditions.
• Right to Data Portability: You can request your data in a commonly used format.
• Right to Object: You can object to the processing of your data in some circumstances.
• Right to Withdraw Consent: You can withdraw consent at any time, where consent is the lawful basis for processing.

To exercise these rights, please contact us.

5.1 Access and Correction

You have the right to access, update, or correct your personal information stored in your account at any time. You can do this by logging into your account or contacting us directly.

5.2 Deletion

You may request the deletion of your account and personal information by contacting us. Please note that some information may be retained for legal or administrative purposes.

5.3 Opting Out

You can opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails or by contacting us directly.

6. Third-Party Links

Our website may contain links to third-party websites, such as Instagram and Facebook. Please note that these websites have their own privacy policies, and we are not responsible for their content or practices.

7. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16 without parental consent. If you believe we have collected such information, please contact us to have it removed.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or through a notice on our website. Your continued use of our website after any changes indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Vogar, ferðaþjónusta ehf
Email: skrifstofa@vogahraun.is
Phone: +354 8934389
Address: Vogar, 660 Mývatn, Iceland

Thank you for trusting Daddi’s Pizza with your personal information. We value your privacy and are committed to protecting it.